FAQ
At EUDWISKIN, we want to ensure that you have all the information you need about our products and services. Below are answers to some of the most commonly asked questions. If you have any other inquiries, feel free to contact us!
1. What are EUDWISKIN products made from?
Our products are crafted from natural, high-quality ingredients, including plant-based oils, butters, and botanical extracts. We focus on using cruelty-free and sustainably sourced ingredients to ensure the best for your skin and the environment.
2. Are your products cruelty-free?
Yes! We are proud to be a cruelty-free brand. None of our products are tested on animals, and we are committed to ethical practices throughout our production process.
3. Can I use EUDWISKIN products if I have sensitive skin?
Our formulations are designed to be gentle and suitable for all skin types, including sensitive skin. However, we always recommend doing a patch test first to ensure compatibility with your skin.
4. How do I use the DIY skincare powders?
Simply mix the desired amount of powder with water, yogurt, or your favorite oil to create a paste. Apply it to your face or body, leave it on for the recommended time, and rinse off with warm water. Each product includes specific usage instructions for best results.
5. How should I store my products?
To maintain the quality of our products, store them in a cool, dry place away from direct sunlight. Always check the expiration dates and use them within the recommended time frame after opening.
6. Do you offer international shipping?
No, we don't ship internationally at the moment
7. What is your return policy?
We want you to love your EUDWISKIN products! If you are not satisfied with your purchase, please contact us immediately. Please note we only offer refunds if the product is damaged during transits. Products must be unused and in their original packaging.
8. How can I contact customer support?
You can reach our customer support team via email at eudwiskin@gmail.com or by using the contact form on our website. We aim to respond within 24-48 hours.
9. How do I stay updated on new products and promotions?
Sign up for our newsletter at the bottom of our website to receive exclusive updates on new arrivals, promotions, and skincare tips!
If you have any additional questions, don’t hesitate to reach out. Thank you for choosing EUDWISKIN for your skincare needs!